Privacy Policy

    1. Introduction

    ReelFlow App products and services are provided by REELFLOW SRL. This privacy statement describes how REELFLOW collects and uses the personal information you provide. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

    The terms REELFLOW or "we" or "us" or "our" or any grammatical variations of the preceding words refer to REELFLOW . The terms "you" or "your" refer to the client/customer or to users of any of the interfaces (including but not limited to websites and emails) provided by REELFLOW .

    2. Collection and Use

    We collect the following personal information from you:

    • Preferences Information you provide such as product or content interests, or communication or marketing preferences
    • Usage activity about how you interact with us such as what content you viewed and which areas of our website you visited
    • Device Information

    As is true of most websites, we automatically gather information about your browser such as the type and operating system.

    We use this information to:

    • Assess your needs to determine suitable products or services
    • Send you periodic email reports about your tracked accounts or important service-related updates. If you do not want these emails, you can manage your preferences through your account settings. You can also contact us at support@reel-flow.io.
    • Improve our App and marketing efforts
    • Conduct research and analysis

    3. Information Sharing

    We will share your information with third parties only in the ways that are described in this privacy statement.

    We may disclose your personal information

    • as required by law, such as to comply with a subpoena, or similar legal process
    • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
    • if REELFLOW is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
    • to any other third party with your prior consent to do so

    4. Tracking and Ads

    We reserve the right to partner with a third-party ad network to either display advertising on our Website or to manage our advertising on other sites. Our ad network partner would use technologies to collect non-personally identifiable information about your activities on this and other Apps to provide you targeted advertising based upon your interests.

    5. Security

    The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@reel-flow.io.

    6. Data Deletion

    You can delete your account at any time through the account settings on our website. Once deleted, all of your data will be permanently erased. Alternatively, you may contact us at support@reel-flow.io with your request, and we will proceed with the data deletion process accordingly.

    7. California Consumer Privacy Act (CCPA) Rights

    Under the California Consumer Privacy Act (CCPA), residents of California have specific rights regarding their personal data:

    • Access to Information: Request that we disclose categories and specific details of personal information we have collected about you.
    • Request for Deletion: Request that we delete any personal information we have collected about you.
    • Opt-Out of Data Sale: Request that we stop selling your personal data.

    If you wish to exercise any of these rights, please contact us at support@reel-flow.io. We will respond within 30 days.

    8. General Data Protection Regulation (GDPR) Rights

    We are committed to ensuring that you are fully informed of your rights under the General Data Protection Regulation (GDPR). Every user has the following rights:

    • Right of Access: Request copies of your personal data. We may charge a small fee for this service.
    • Right to Rectification: Request corrections to inaccurate information or completion of incomplete data.
    • Right to Erasure: Request the deletion of personal data.
    • Right to Restrict Processing: Request limitations on how your data is processed.
    • Right to Object: Object to the processing of your personal data.

    If you wish to exercise any of these rights, please contact us at support@reel-flow.io. We will respond within 30 days.

    9. Children's Privacy

    Protecting children while using the internet is important to us. We encourage parents and guardians to observe, guide, and be involved in their children's online activities. We do not knowingly collect personally identifiable information from children under 13. If you believe that your child has provided personal information on our website, please contact us immediately at support@reel-flow.io. We will take prompt action to remove the information.

    10. Cookies

    We use "cookies" to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand which pages you visited. This information allows us to personalize content and improve website usability.

    11. Notification of Privacy Statement Changes

    We may update this privacy statement to reflect changes in our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

    Last updated: January 31, 2025